Refund policy

Return and Refund Policy

At ATV Plate Pro, we take pride in the quality and precision of our custom-manufactured products. Because our plates are custom-made to your specific requirements, we maintain a strict policy regarding returns and refunds.

Custom Order Policy

All sales are considered final. Because these items are custom-produced and cannot be resold, we do not accept returns or offer refunds for "change of mind" or customer-ordered errors.

Our Quality Guarantee

We stand behind our work. If there is a manufacturing defect or an error made on our part (e.g., incorrect spelling or design that does not match your approved proof):

  • We will correct and replace the item(s) at no additional charge.
  • Replacement orders for our errors will be prioritized in our production queue.

Client-Side Errors

If a mistake is made on the client’s end (e.g., incorrect data provided, typos in the order, or ordering the wrong size/material):

  • The client will be responsible for the cost of redoing the item.
  • Standard wholesale pricing and shipping rates will apply to the corrected order.

7-Day Reporting Window

To ensure a quick resolution, all requests for redo's, corrections, or claims regarding order discrepancies must be received within 7 business days of the order delivery date.